DPDP Compliance for E-commerce

Payment Data Security

• Never store full credit card numbers; use tokenization
• Retain payment data only 90 days for refunds
• Encrypt all financial data at-rest (AES-256)

Cookies & Tracking

• Obtain explicit consent BEFORE setting non-essential cookies
• Implement granular cookie consent (analytics, marketing, functional)
• Allow users to reject tracking

Third-Party Vendors

• Signed DPAs with payment gateways (Razorpay, Stripe)
• Signed DPAs with analytics (Google Analytics)
• Signed DPAs with email services

Customer Data Rights

• Enable data download/deletion for customers
• Respond to requests within 30 days
• Provide data in machine-readable format

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Disclaimer: General informational article. Consult legal counsel. dpdp compliance case study ecommerce

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